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Privacy Policy

Our Privacy Policy

This policy covers all users who register (apply for an account) to use the website. It is not necessary to register in order to gain access to the searching facilities of the site, but we restrict access to certain areas as referred to below. Access to is free of charge to all users.
The website is operated by Lets Face It Limited. We are committed to protecting your privacy when you are using our online services.

Note: Lets Face It Limited reserves the right to refuse registration/account applications made.

Privacy Notice

During the registration (application) process, we ask for both business and personal information which both identifies you and enables us to communicate with you.

We will use the information you provide only for the following purposes:
• To assist us in managing your account and in the delivery of the goods and services that we provide to you. This may on occasion require us to request or disclose information to third parties. Examples include but are not limited to registration of goods, warranties, support and claims or in relation to applications for a credit account and other finance quotations.
• To help us to improve the future content, design and layout of the website.
• To gain an understanding of the interests and buying behaviour of our registered users.
• To send you a selection of newsletters and details of offers and other promotions. (optional)
This privacy policy only covers the website at Other links within this site to other websites or framed third party sites within are not covered by this policy. We may continue to use your personal information for a period after you cease being a registered user.


If you choose not to register or not to provide personal information, you may still visit the website but you will not be able to access the restricted areas available to registered users.

By completing the registration (application) process, you accept the Terms and Conditions described on this site, and those sent to you with your application pack, and consent to our using your information accordingly.

You can contact us to request a change your marketing communications preferences at any time.

Payment and Security

We have taken appropriate measures to ensure that your personal information is not unlawfully processed. However please do not enter any debit or credit card information in any screen apart from the checkout form. This web site uses the World Pay payment processing system which uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. treats data as an asset that must be protected against loss and unauthorized access. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure. Lets Face It is registered as a Data Controller under the Data Protection Act 1998.

We will not be transferring your personal information outside of the European Economic Area unless otherwise specifically advised.

Privacy 4.1 - Cookies

Our website may utilise cookies on your machine containing session and state information. The information within this cookie does not include any personal or financial information. We therefore recommend that cookies be enabled in the web browser and in any third party security programs to allow tasks such as registering, logging in, buying items or accessing accounts. Please be aware that should cookies be disabled or blocked by third party software, many of the features of the website ay be impaired or unavailable. For general information regarding cookies, please visit


The website is not intended for children and we ask that no-one under the age of 12 submits personal information to us or uses the site without supervision of a parent or guardian.


We are unable to delete your account information containing your personal information for a period of 6 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting purposes.

Please note however, that at any point in time you may contact us to opt in or out of marketing communications.


If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to:

Lets Face It Limited
2 Barnfield Crescent
Exeter EX1 1QT
01392 498222


If we decide to change this privacy policy, we would post such changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

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